• Home
  • RV Rentals
  • Service Areas
    • States
    • Arizona
    • Colorado
    • Cities
    • Castle Rock
    • Chandler
    • Colorado Springs
    • Denver
    • Glendale
    • Mesa
    • Phoenix
    • Pueblo
    • Scottsdale
    • Tempe
  • FAQS
  • Blogs
  • About us
  • Contact
  • Login
    • Renter
    • Owner

FAQS

  • Home
  • FAQS
  • logistics

Categories

  • Basics
  • Logistics
  • Insurance Questions
  • Costs
  • Cleaning
  • Amenities

Help Center

Every frequently asked question, that we have ever been asked, is laid out for you to see. If you would like to narrow your question, use the categories above. If you know more specifically, use the search box at the top to go directly to a question. Search with only a SINGLE word to find the best results.

(719) 425-8730

service@hightenedpath.com

Support Center

Where do I pick up the RV rental?

Please see the description of each RV rental to determine where to pick the unit up.

What are the pickup times and return times?

If the RV rental is not being returned on the day of your rental, you can pickup the RV rental as early as 9am. Otherwise you can pickup the RV rental starting at 2pm. We schedule in one hour increments. If you are not on time for your departure you will be assessed a fee. Return times are at 11am. NO EXCEPTIONS. If you cannot return the RV by 11am, then you will be assessed fees according to the time you return the RV rental. Please read the rental contract for specifics. The reason for the fees is that there may be more than one RV being rented that day and Hightened Path RV has a schedule to keep with other RVs being rented. If you are returning the RV on Sunday, we can accommodate a later return than 11AM.

Can I come and see the RV rental before reserving?

In most cases yes, but most of the time the RV is currently rented out. Please contact Hightened Path RV to schedule a meeting.

How long does it take to show me how to use everything?

This can take anywhere from 30 minutes to 1.5 hours depending on a few things. If you watched the videos, pre-read the legal documents, have already rented a motorhome or are familiar with them, then the time will drastically decrease.

What is the minimum number of nights for the RV rental?

Two is the minimum number of nights on all driveable motor homes. If it is for a one day concert or sporting event you will still be charged the 2 night minimum. Trailers and towables are a 3 night minimum.

What is the maximum number of nights for an RV rental?

Unlimited as long as there is no one else that has booked the RV.

How many nights in advance do I need to book the RV rental?

Hightened Path RV prefers a week in advance, but if your license checks out ok we can do a one days notice.

Do I need a special license to drive the RV?

No. Unless the RV is a semi-truck or another type of special diesel, you do not need any special classes on your license. "Class A" motorhome does not refer to your driver's license type. Take a look at this video, "Do I need a special license to drive an RV?"

What the average miles per gallon (mpg) on an RV rental?

6-10 is the average mpg(s) on a Class A or Class C motorhome. Class B will get 15-20 mpg’s depending on the model. See the description for more details.

Are pets allowed in the RV rental?

Yes, but there is a one time $150 non refundable pet fee, up to two pets. If bringing additional pets, please call for full details. This is to steam clean the carpets and upholstery and any other additional time to clean the pet hair. There are other rules that apply as well; you can read them all here.

What happens if I get pulled over?

You are responsible for any and all citations while using the RV rental. The insurance card and registration is in each RV for your convenience. Please let us know if this happens to make sure it doesn’t get put on the owner.

Does everyone need a seatbelt? Does my infant or child need a car seat / seatbelt?

Not necessarily. This is a personal preference and RVs are considered to be like sitting in a bus. The passengers in the front seat do require to wear seatbelts but passengers in the rear is completely up to you. Infants and toddlers are required to be in a car seat. Of course we recommend that every passenger uses a seatbelt and we absolutely recommend using a car seat and seatbelt for your infant or young child.

What kind of gasoline do I use for the RV rental?

In Colorado we ask that you use a mid grade octane or higher and when you are at sea level please use a higher octane especially in places like Arizona were it gets hotter.

Does the RV rental have manual or automatic transmission(s)?

Currently all of the RV rentals have automatic transmissions.

Where do I go to dump the tanks or fill the propane for the RV rental?

You can usually do this at a park or a campground where you are staying. But if this is unavailable you can search for ‘RV Dump Stations’ or ‘Propane Fill Stations’ online. Here is a map of locations located in Colorado Springs area.

Can I park my vehicle at the pick-up location?

Yes. Hightened Path RV provides a secure storage facility to park your vehicle during your rental, free of charge. There is a release of liability you need to sign to do this.

Do you have one way rentals?

We do offer unique one-way trips. The cost for this will vary for each trip. Please contact the office or fill out a quote form requesting a one-way rental.

Where can I park / stay at night if I haven’t reached my destination?

24 hour Wal-Mart Supercenters, Casinos and Rest Stops are the most common places to stay. Always let the manager or someone know that you will be there for the night. Always make sure you are parked in a safe environment.

Can I tow something behind the RV rental?

Yes. There is a $75 one time fee associated with towing anything with wheels attached. Trailers, flatbeds, car dolly, a vehicle, etc.

Do you offer pickup and delivery? What about setup and teardown?

Yes. The cost is $150 /hour to have the RV rental delivered. If you need it to be returned the same cost applies. For example, you are arriving at the Denver International Airport (DIA) and you need to be picked up in the RV, the cost is $450 round trip (to be delivered and then picked up when you return). This does not include your fuel. The renter covers the fuel expense to get the RV wherever it needs to go. Delivery times are not guaranteed! We cannot pick up or drop off outside of our normal business hours. We make our best attempt to arrive at the specified times, due to many unforeseen circumstances, we arrive as soon as possible. Setup and tear down are $35 a piece.

Can I pickup the RV early or the night before?

Yes. There is a $75 charge for Class C and a $75 charge for Class A and a $50 charge for a Trailer. This does NOT include insurance. You cannot add this option immediately to your reservation. We check weekly to see if the unit is available for an early pickup. If you would like this option, please check with us the week before your reservation.

Do you allow RVs to go to Burning Man?

Yes, we do allow the RVs to travel to the Burning Man event in Nevada. But, there is a mandatory cleaning package of $850.

Does the trailer come with a hitch receiver to tow with my vehicle?

Yes, every trailer comes with a hitch receiver at no additional cost.

Where do I pick up the RV rental?

Please see the description of each RV rental to determine where to pick the unit up.

Can I come and see the RV rental before reserving?

In most cases yes, but most of the time the RV is currently rented out. Please contact our office to schedule a meeting. TEST

Are pets allowed in the RV rental?

Yes, but there is a one time $150 non refundable pet fee, up to two pets. If bringing additional pets, please call for full details. This is to steam clean the carpets and upholstery and any other additional time to clean the pet hair. There are other rules that apply as well; you can read them all here. TEST!

Where do I pick up the RV rental?

Please see the description of each RV rental to determine where to pick the unit up. TEST

FACEBOOK TWITTER YOUTUBE GOOGLE INSTAGRAM

© 2009 - 2025 Hightened Path RV Rentals